Practice Charter

South Yorkshire And Bassetlaw Clinical Commissioning Group (CCG)

Under the arrangements for governing General Practice in the NHS, this practice is part of NHS Bassetlaw CCG. NHS Bassetlaw CCG a member organisation consisting of 12 practices across Bassetlaw.

You may contact NHS Bassetlaw by visiting www.bassetlawccg.nhs.uk, by writing to The Chief Operating Office, NHS Bassetlaw CCG, Retford Hospital, North Road, Retford DN22 7XF, or by telephoning 01777 274400.

Patient Advice And Liaison Service

The Patient Advice and Liaison Service (PALS) has been established to ensure that patients receive support and information when they need it. The service provides confidential support, information about NHS treatment and services, advice on how to resolve queries and information about voluntary agencies. Our PALS officer is Linda; she can be contacted during normal office hours.

Violence and Abuse

Patients will be treated with respect and courtesy by all members of the practice and are expected to afford the same level of respect and courtesy to all members of the team. Please be aware that verbal or physical abuse will not be tolerated.

Freedom Of Information

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.

This scheme is available on request

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